Privacy Policy
Effective Date: July 16, 2026
Mainland Custom Marble, Inc. dba Mainland Stoneworks ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details
- Any information you submit through contact forms or quote requests
We may also collect basic website usage information such as:
- IP address
- Browser type
- Pages visited
- Date and time of your visit
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide estimates and quotes
- Schedule appointments
- Communicate about your project
- Improve our website and services
- Comply with legal requirements
Sharing Information
We do not sell or rent your personal information.
We may share information with trusted service providers who help us operate our business, such as:
- Website hosting providers
- Email and communication providers
- Customer relationship management (CRM) software
- Scheduling or payment service providers
These providers are only given the information necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.
Data Security
We use reasonable administrative and technical measures to protect your personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Choices
You may contact us at any time to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information, where applicable
- Opt out of marketing communications
SMS Terms & Conditions
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes
1. SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
Upon consenting to receive text messages from Mainland Custom Marble, Inc, you may receive communications related to Scheduling, appointments, reminders, providing updates and addressing inquiries. Please note that standard messaging disclosures apply.
3. Message Frequency Message frequency may vary depending on the type of communication. You may receive up to [10] SMS messages per week related to your Scheduling, appointments, reminders, providing updates and addressing inquiries Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4. Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Mainland Custom Marble, Inc. By giving verbally consent to receive SMS
6. Opt-out
Customers can opt out of SMS messaging from Mainland Custom Marble, Inc. by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP at (281-824-9696) or, you can get help directly from us at (www.mainlandstoneworks.com)
8. Standard Messaging Disclosures
- Message and data rates may apply. 2-5 per customer
- Standard messaging rates will be charged by your mobile service provider.
- You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Mainland Stoneworks
Phone: 281-824-9696
Email: info@mainlandstoneworks.com
Thank you for trusting Mainland Stoneworks with your project.